Warranty & Guarantee
Warranty & Guarantee
At PennySpecs, we stand behind the quality of every pair of glasses we supply.
30-Day Fit Guarantee
We want you to be completely happy with your glasses.
If your glasses aren’t quite right, you can contact us within 30 days of receiving them and we’ll work with you to make it right.
12-Month Warranty
All PennySpecs glasses come with a 12-month warranty covering manufacturing faults.
If you experience any issues with your glasses due to a fault, please contact us and we’ll arrange a resolution as quickly as possible.
What’s not covered
Our warranty does not cover:
- Accidental damage
- General wear and tear
- Incorrect prescriptions provided at checkout
Need help?
If you have any questions or need support, please contact us via our contact page or email us directly.
We aim to respond within 24 hours.